Effective Date: January 2026
Layla's Mosaic ("we," "us," "our") operates laylasmosaic.com. This policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
When You Place an Order
- Name
- Email address
- Shipping address
- Billing address
- Phone number (if provided)
- Payment information (processed securely by our payment provider — we do not store card details)
When You Contact Us
- Name and email address
- Any information you include in your message
When You Subscribe to Our Email List
- Email address
Automatically Collected
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type
- IP address
How We Use Your Information
- To fulfill and ship your orders
- To send order confirmations and shipping updates
- To respond to your questions and support requests
- To send marketing emails (only if you subscribe — you can unsubscribe at any time)
- To improve our website and customer experience
- To prevent fraud
Information Sharing
We do not sell, rent, or trade your personal information. We share your data only with:
- Shipping carriers — to deliver your order
- Payment processors — to process your payment securely
- Email service provider — to send order updates and marketing emails
All third-party providers are bound by their own privacy policies and are required to protect your information.
Cookies
We use cookies to keep our website functioning properly, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, but some features of the website may not work as intended.
Data Security
We use industry-standard security measures to protect your personal information, including SSL encryption on all pages. Payment information is processed through PCI-compliant payment providers and is never stored on our servers.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Unsubscribe from marketing emails at any time
- Opt out of cookies through your browser settings
To exercise any of these rights, email us at hello@laylasmosaic.com.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will remove it.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact
If you have questions about this privacy policy, contact us at:
Layla's Mosaic
Virginia, United States
hello@laylasmosaic.com